Giving FAQ
Q: Is it safe to give online?
- Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. The security of the system is continually managed.
Q: Who has access to my bank account or credit card information?
- No one at Pleasant Valley Church. The online service we use stores that information securely on their servers. At no time is the information visible to anyone.
Q: What types of bank accounts can I give from?
- We only accept contributions using electronic check from a checking account.
Q: Can I make a one-time contribution?
- Yes. The system allows you the option of either making a one-time contribution or setting up a recurring contribution. For a one-time contribution, you can designate that the contribution should be made immediately or, for both one-time and recurring contributions, you can schedule the contributions to come out of your bank account on the date(s) specified by you.
Q: If I want to set-up a recurring gift, what are my options for frequency of my gift?
- For recurring gifts, you have the option of giving weekly, twice a month, every two weeks or once a month.
Q: Will I still receive regular contribution statements from the church?
- Yes. The church will continue to send mid-year and year-end contribution statements to your address on file for tax purposes.
Q: When will contributions be taken from my account?
- Contributions will be taken from your specified bank account within 48 business hours of the date you requested. This time frame allows time for the contribution to process through your bank and the church’s bank. If the date of your contribution falls on a weekend or a holiday, the transaction will be initiated on the next banking day.
Q: What types of bank accounts can I give from?
- You can give online from your bank account via an ACH transaction.
Q. Can I use a debit card or credit card?
- Yes. If possible, we'd love for you to use ACH transactions since this reduced the processing fee.